PRIVACY POLICY
At Giavanni, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
INFORMATION WE COLLECT
When you visit our website or place an order, we may collect the following information:
• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order history
• Device and browsing information
This information helps us process your orders and improve your shopping experience.
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and deliver your orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and services
• Prevent fraud and enhance security
• Send updates, promotions, or marketing emails (only if you choose to receive them)
PAYMENT INFORMATION
Payments on our website are processed through secure third-party payment providers. We do not store your full credit card information on our servers.
SHARING YOUR INFORMATION
We do not sell your personal information. However, we may share information with trusted partners who help us operate our business, including:
• Payment processors
• Shipping carriers
• Website hosting services
• Marketing and analytics providers
These partners only receive the information necessary to perform their services.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us understand how visitors use our site and allow us to provide personalized content.
You can disable cookies through your browser settings if you prefer.
DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.
YOUR RIGHT
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction of your information
• Request deletion of your data
• Opt out of marketing communications
To exercise these rights, please contact us.
THIRD-PARTY SERVICES
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, you can contact us:
Email: support@giavannistore.com
WhatsApp: +233 554649780 or +49 15126266128